Posted: May 28, 2025

Director - Financial Aid and Scholarships

Stephen F. Austin State University - Nacogdoches, TX

Full-time

Salary: Monthly

Application Deadline: N/A

General Job Description	This is a managerial position responsible for providing innovative leadership, student advocacy, and strategic resource management to ensure efficient distribution of financial support to the student population. Responsible for strategic financial aid administration that supports student access and success. Represents the university at the national, state, system, regional, and local levels on financial aid matters. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Reports to the Assistant Vice President of Enrollment Management.
Essential Job Functions	1. Leads and mentors the department, fostering a collaborative, student-centered environment. 2. Develops and implements comprehensive financial aid strategies that align with the university’s enrollment goals and student success initiatives. 3. Partners with campus stakeholders to enhance financial aid processes and support student retention. 4. Drives innovation in service delivery and technological solutions to improve student experience. 5. Shapes and implements financial aid policies that promote student success while ensuring institutional compliance. 6. Analyzes and interprets federal and state regulations to guide policy decisions. 7. Oversees the strategic management of financial aid resources, ensuring accurate and timely disbursement. 8. Maintains robust internal controls and risk management practices. 9. Advocates for initiatives that expand financial access and support student persistence. 10. Guides the development of financial literacy programs and resources. 11. Ensures exceptional service delivery to students, families, and campus partners. 12. Creates welcoming and supportive processes that enhance customer service. 13. Leads system optimization and technology initiatives to enhance service delivery. 14. Directs the planning and implementation of operational procedures. 15. Ensures data-informed decision-making through regular analysis and assessment. 16. Represents the university on financial aid matters at the national, state, system, regional, and local levels. 17. Builds and maintains strategic partnerships with external stakeholders, advocating for student needs and institutional priorities.

General Job Description

This is a managerial position responsible for providing innovative leadership, student advocacy, and strategic resource management to ensure efficient distribution of financial support to the student population. Responsible for strategic financial aid administration that supports student access and success. Represents the university at the national, state, system, regional, and local levels on financial aid matters. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Reports to the Assistant Vice President of Enrollment Management.

Essential Job Functions

1. Leads and mentors the department, fostering a collaborative, student-centered environment.

2. Develops and implements comprehensive financial aid strategies that align with the university’s enrollment goals and student success initiatives.

3. Partners with campus stakeholders to enhance financial aid processes and support student retention.

4. Drives innovation in service delivery and technological solutions to improve student experience.

5. Shapes and implements financial aid policies that promote student success while ensuring institutional compliance.

6. Analyzes and interprets federal and state regulations to guide policy decisions.

7. Oversees the strategic management of financial aid resources, ensuring accurate and timely disbursement.

8. Maintains robust internal controls and risk management practices.

9. Advocates for initiatives that expand financial access and support student persistence.

10. Guides the development of financial literacy programs and resources.

11. Ensures exceptional service delivery to students, families, and campus partners.

12. Creates welcoming and supportive processes that enhance customer service.

13. Leads system optimization and technology initiatives to enhance service delivery.

14. Directs the planning and implementation of operational procedures.

15. Ensures data-informed decision-making through regular analysis and assessment.

16. Represents the university on financial aid matters at the national, state, system, regional, and local levels.

17. Builds and maintains strategic partnerships with external stakeholders, advocating for student needs and institutional priorities.